bengaliwin Terms and Conditions

1 General Provisions and Definitions

The following terms used in these Terms and Conditions are defined below:

• "Platform" refers to the bengaliwin website, mobile version and all of its services.
• "User" or "Member" refers to any person who has registered on bengaliwin or is using the platform.
• "Account" refers to each member's personal registered profile.
• "Bonus" refers to any promotional offer or incentive provided by bengaliwin.
• "Wager" or "Bet" refers to any bet amount placed on the platform.

bengaliwin is a secure and reliable online gaming and betting platform. We always ensure SSL encryption and fair play.

2 Eligibility and Account Registration

2.1 Age Requirement

To use the bengaliwin platform, you must be 21 years of age or older. Opening an account on the platform is strictly prohibited for minors. This platform is operated exclusively for those aged 21 and above.

2.2 Registration Terms

• Each user may open only one account.
• All information provided at the time of registration must be true, accurate and complete.
• Providing false information will result in the immediate closure of the account and deposited funds may be forfeited.
• It is the member's responsibility to keep the account password and login details completely confidential.
• Transferring or selling an account is strictly prohibited.

2.3 Account Verification

bengaliwin reserves the right to verify a user's identity at any time. For this purpose, a national identity card, passport or other government-recognised documents may be requested. Withdrawal requests will not be processed until verification is complete.

3 Deposit and Withdrawal Policy

3.1 Deposit Terms

The minimum deposit amount on bengaliwin is ৳100. We accept the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

Funds deposited into the account must only be used for legitimate gaming purposes. Using the platform for money laundering or any illegal financial activity is strictly prohibited.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours. However, this time may increase if additional verification is required.

• Withdrawals can only be made via the same method used for the deposit.
• bengaliwin reserves the right to review any withdrawal request.
• Withdrawals may be placed on hold if fraud is suspected.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example:

• Deposit ৳1,000 → Bonus ৳1,000 → Total Balance ৳2,000
• Deposit ৳32,000 → Bonus ৳15,000 → Total Balance ৳47,000

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times (10x). This means that to withdraw bonus funds, you must place bets totalling 10 times the bonus amount.

4.3 General Bonus Terms

• Each bonus offer has its own specific terms and conditions.
• Only one welcome bonus applies per account, household, address or IP address.
• If the time limit set for using a bonus is exceeded, the bonus will be cancelled.
• bengaliwin reserves the right to cancel a bonus if abuse is suspected.
• bengaliwin reserves the right to modify or withdraw any bonus offer at any time.

5 Gaming and Betting Rules

5.1 Fair Play Policy

bengaliwin is committed to ensuring fair play at all times. Any form of fraud, manipulation or unethical activity on our platform is strictly prohibited.

5.2 Prohibited Activities

• Placing bets using bots, software or automated methods.
• Using another member's account.
• Attempting to withdraw without meeting bonus requirements.
• Exploiting technical errors on the platform.
• Colluding with other users.

5.3 Technical Issues

If an incorrect result is displayed due to a technical error, bengaliwin reserves the right to void that round and refund the bet amount. bengaliwin is not responsible for internet connection disruptions.

6 VIP Program and Cashback

bengaliwin's VIP program has five tiers. The following weekly cashback benefits are available at each tier:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

Users can advance to higher VIP tiers through regular active participation. bengaliwin reserves the right to modify the VIP program terms at any time, and members will be notified of changes in due course.

7 Responsible Gaming

bengaliwin is a firm believer in responsible gaming. We provide the following tools to protect our members:

• The ability to set deposit limits.
• A voluntary account break option.
• Self-exclusion facility.
• The option to set a time limit on play.

Gaming should be an entertainment activity, not a source of income. If you feel that gaming is having a negative impact on your life, please contact our support team immediately. For more information, visit our Responsible Gaming page.

8 Privacy and Data Protection

bengaliwin places the highest importance on protecting your personal information. Our platform uses SSL encryption technology, which keeps your information completely secure.

• Your personal information is not sold to third parties.
• Information may be disclosed to authorities where required by law.
• To learn more about our privacy practices, visit the Privacy Policy page.

9 Account Cancellation and Suspension

9.1 bengaliwin's Rights

bengaliwin reserves the right to immediately cancel or suspend any account in the following circumstances:

• Violation of these Terms.
• Involvement in fraudulent or deceptive activity.
• Providing false information on the account.
• Misuse of bonuses.
• Attempting to harm other members.

9.2 Member's Rights

Any member may request to close their account at any time. In this case, legitimate funds held in the account will be returned, however bonus funds will be considered void.

10 Intellectual Property

All content on the bengaliwin platform — logos, graphics, software, text and other materials — is the intellectual property of bengaliwin. Copying, reproducing or using these materials for commercial purposes without written permission is prohibited.

11 Limitation of Liability

bengaliwin is not responsible for:

• Losses caused by internet connection disruptions.
• Issues with third-party payment methods.
• Unexpected technical problems.
• Unauthorised access to an account due to the user's own negligence.

bengaliwin always strives to maintain the highest technical standards and is committed to resolving any issues promptly.

12 Changes to Terms

bengaliwin reserves the right to modify these Terms at any time. Members will be notified of any significant changes via email or through a notice on the platform. Continued use of the platform after changes have been made will be taken as acceptance of the new Terms.

13 Contact and Dispute Resolution

If you have any questions or complaints regarding these Terms, please contact us:

• Live Chat: 24/7 support available in Bengali.
• Email: [email protected]

Our support team is committed to resolving any dispute promptly and fairly. Our team will get in touch as soon as possible after receiving a complaint.